Shipping & Returns
Australia & New Zealand
Mode Sage is pleased to offer complimentary express shipping on all orders within Australia & New Zealand.
Expected delivery times for Express post within Australia are between 1-4 days, and within New Zealand 2-6 days.
International delivery costs are calculated based on region and displayed at checkout. Most International orders have an expected delivery window of between 5-10 days.
Tracking your order
All online orders will receive a dispatch confirmation email with a unique tracking number. All deliveries are sent via Australia Post or DHL and require a signature on delivery. While Mode Sage cannot be held responsible in the rare event that any items that go missing in transit, we will do our best to assist in liaising with our shipping partners to locate the parcel.
Orders can also be tracked from within your account, or by using this link.
Mode Sage is happy to facilitate returns for refund, exchange or credit note, providing that the product is returned in its original condition, undamaged, unworn, with original packaging and all tags attached.
All items purchased with a discount of 20% or more are NOT eligible for exchange or store credit and will be final sale.
All return requests must be made within 14 days of purchase via email to firstname.lastname@example.org. Please note, return postage is the responsibility of the customer. Mode Sage cannot be held liable for missing return deliveries.
If you believe the item that you purchased is faulty, please contact us at email@example.com